Then management came and called the employees into a meeting room. The employees were simply told that their job was no more. The employees were asked to clean their tables, given a plastic bag, to put their private stuff in and then come back to the room for further details. Time given to do the clean-up - 30 minutes.
Suddenly they were out, in the cold. After so many years of working for the same company, they lost their job. 25 years, 20 years or even "only" 7 years or 5 years.
Losing the job that they thought was theirs for life.
Their colleagues only realised what has happened when they wondered why their colleagues didn't come back. The employees, now retrenched, were told that there were coaches that would help them to draft their resume.
Things that happen in Penang and this is were I came in.
I was in Penang for two days and had to coach a couple of those employees on how to get started in the job market. I wasn't alone as there were at least 5 of us, hired for the job by a company specialised in getting people back onto the feet and into the job market or become entrepreneurs. It is a great effort and a great company - when I lost my job a longer while ago, they also helped me. This outplacement company was hired by the retrenching company to perform the job and help the employees for a couple of weeks.
A look into the eyes of the participants revealed their desparation. Their heads down, voice low, no hope anywhere in their system. They had never written any resume, some of them never had any other job. The road ahead looked pitch dark. How to find a job, when you are over 50, and worked 25 years in the same company?
I started my work and realised quickly, that all that I wanted to say and had prepared didn't make any sense to those guys. Way too high level, way ahead of their educational background. These were the "little people", those that are often steamrolled by the economic train when things turn the wrong way.
I had to change things, on the spot. Had to talk their language, which was tougher than I thought. I saw that manytimes, I did not make sense, so I had to revamp my message. I was learning. But here I was, a Mat Salleh, trying to teach the participants on how to find out, now, what they were good at in their job. It was not difficult and took a long time. But we linked up and connected, and they started to laugh, and participated. Still, after a while, they got silent again. Sad eyes, the twitch at their mouth back again.
And we got there, in the end. It felt so good to see the first draft of resumes.
We also talked about communication, and what to do in an interview. We conducted mock interviews. This was hard for some. They were stumpling and it was easy to see how nervous and uncertain they were. One of them, the oldest, nearly started to cry.
The team had organised that some executives from a recruitment agency would come by. Two young executives and here they were. Fast in their actions, and direct in their questions. "Prepare your resume and send it to us." So easy to say, but no understanding of my guys! Lucky these guys were somewhat ready then already.
I am back now, and hope that I made an impact.
I am waiting for their resumes to check and correct it.
I had a reality check, these last few days and that was a major learning for me.
(Asia Mind Dynamics)
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(NLP in Asia)
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